You can also use this feature to expedite end-user training or assist users with programming function settings. IT managers at large enterprises can use the Remote Panel Operation tool to access their fleet of devices utilizing an intuitive web-based user interface 3 - letting in-house help desk support staff resolve issues quickly and easily over the company network.
RemoteConnect Support is perfect for a variety of businesses - letting you enjoy instant support without the expense of an internal help desk. By reducing the need for onsite service calls, you can minimize disruption to your team’s workflows. Tap into real-time remote service with RemoteConnect Support that gives your Lanier service expert direct access to your device's Smart Operation Panel (SOP) 2 for quick diagnosis and resolution.
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